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FETC: IT Technical Support
- FULL TIME | ONLINE | PART TIME
- NQF Level: 4
- Credits: 163
- MICT-SETA
Enroll in IT Technical Support Essentials and embark on a journey to become a proficient IT support professional
Description
This course covers a wide range of fundamental concepts and practical skills essential for IT technical support professionals. Participants will delve into hardware and software components, troubleshooting techniques, and customer service principles, aligning with the CompTIA A+ certification standards.
Career Oppurtunties
- IT Support Specialist
- Network Support Engineer
- Systems Support Engineer
Entrance Requirements
- National Senior Certificate (Grade 12), including an achievement rating of at least 3 (40-49%) in Technical Mathematical/Mathematical Literacy & English
- Online application form & diagnostics assessment
Who should attend?
- Aspiring IT professionals
- Individuals seeking CompTIA A+ certification
- Entry-level technical support personnel
- Anyone interested in building a strong foundation in IT technical support